This Privacy Policy explains how Nissi Infotech, Coimbatore, Tamil Nadu, India ("we", "us" or "our") handles personal information submitted through our corporate website www.nissiinfotech.com and associated enquiry channels. We aim to handle personal data responsibly and comply with applicable requirements of the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025 as their relevant provisions come into force.
We collect the following categories of personal data:
Visitors are not required to provide their personal contact information merely to browse our corporate website.
If you choose to contact Nissi Infotech, request a quotation, enquire about our services, request a demonstration or apply for employment, you voluntarily provide the information necessary for us to process your request.
Submission of personal information for these purposes is voluntary. However, certain details may be necessary for us to respond to your enquiry or process your application.
You may contact us at admin@nissiinfotech.com regarding access, correction, withdrawal of consent or deletion of your submitted personal information, subject to applicable legal requirements.
This section applies only to information voluntarily submitted by visitors. Technical information processed through Google Analytics (GA4), website hosting and related technologies is addressed separately under Section 3 - Cookies and Google Analytics.
We use the information for the following specific purposes:
We do not use enquiry details for unrelated promotional communications without an appropriate lawful basis or consent where required.
Nissi Infotech uses Google Analytics (GA4) to measure website traffic, understand visitor interactions, evaluate SEO performance and improve our corporate website. GA4 may use cookies and similar technologies to process information such as pages visited, traffic sources, browser and device details, approximate location and website interactions. We do not intentionally send visitors' names, email addresses or telephone numbers to Google Analytics. Analytics data may nevertheless include online identifiers. Visitors may manage cookies through browser settings and any consent controls available on our website. Where applicable law requires consent for analytics-related processing, we will obtain it before undertaking that processing. Merely continuing to browse is not treated as consent.
Some enquiry links open third-party services, including Typeform. Embedded content such as maps may also be provided by third parties (for example, Google Maps). Those providers may process information under their own privacy notices. We recommend reviewing their notices when using their services.
We may share information with service providers who assist with website hosting, enquiry processing (such as Typeform), analytics (Google Analytics) and business communications, subject to appropriate safeguards. We do not sell personal information. We take reasonable organisational and technical steps to protect information against unauthorised access, loss or misuse.
We retain enquiry and contact information only for as long as reasonably necessary for the purposes described above, including business follow-up, record-keeping and applicable legal or tax requirements. Career application data is retained for the recruitment process and a reasonable period thereafter. Technical and analytics data, where collected, is retained according to relevant service settings and applicable requirements. We delete or anonymise personal information when it is no longer needed, subject to legal obligations.
Subject to applicable law and commencement of the relevant statutory provisions, individuals may exercise rights relating to their personal data, including:
To exercise these rights, email us at admin@nissiinfotech.com with the subject line "Privacy Request" and include sufficient details to identify you and the request. We will respond in accordance with applicable law.
For privacy questions, rights requests or grievances, contact:
Email: admin@nissiinfotech.com
Subject: Privacy Request or Grievance
Address: Nissi Infotech, 3/42-12, Nagappa Colony, Kavundampalayam, Coimbatore - 641030, Tamil Nadu, India
Where the applicable statutory complaint mechanism is in force, and subject to the procedures and conditions prescribed under the DPDP Act and Rules, you may be entitled to make a complaint to the Data Protection Board of India after using our grievance redressal process.
Our software products, including eBLACKDOG ERP, Infraconsoft and LionCRM.IN, may have separate privacy policies governing their respective websites, applications and services. This corporate website policy does not replace those product-specific policies.
We may update this policy to reflect changes to our website, services or applicable law. The updated version will be published on this page with a revised effective date. We encourage you to review this policy periodically.