Support services of Nissi Infotech
When it comes to support there are so many types of support we provide. Namely
:-
- Support provided once the website design is over
- Support provided to our web hosting customers
- Support provided to our dedicated server customer
- Support provided to our resellers in India and overseas/ support provided to our overseas clients
A) Support provided once the website design is over
- Once the web design is over, we basically provide support free for simple single line corrections for the full year
- If the corrections runs into many pages , in case of text based sites, we charge US$7 (Rs.250 per page) and do the corrections
- In case of customers asking for a fixed rate then we charge US$25 (Rs.1000) or US$50 (Rs.2000/- ) per month and provide such services .The charges are based on the kind of work in the website.
- For bigger websites which needs 8,16,24 hrs support, we provide different kind of tariffs,
please visit this link for more information
- We appoint separate staff for this kind of support and such staff work round the clock and provide support to our customers in India and overseas.
B) Support provided to our web hosting customers
For shared hosting customers:-
- Installing a ms sql in your system and connecting it to the webserver’s ms sql
- We can guide you on how to do it if you are our customer
- How to create an email , change password,
- How to set up a auto responder using your control panel
- How to upload through an ftp
- You will need help in case your asp.net or ms sql does not work
- You will need help in case your php, my sql database create problems
- You may need help in asp, or some component related problem
C) Support provided to our dedicated server customer
- We configure the smtp servers
- We configure your dns servers
- We configure your hosting controllers or helm controller or other contorlers in case of php, linux servers
- We install your email servers
- We configure your name servers
- We install all your needed components
- Ask us for Windows 2003 or Linux based servers.
D) Support provided to our resellers in India and overseas/ support provided to our overseas clients
In our experience, our customers and resellers in other countries are expecting us to be seen online so we have made it a point to be online from 9.30 am to 7.30 pm Indian time and provide instant reply to all the issues instantly. If there is a specific request to be online on different timings, we do ensure we are online and provide the support.
Here is our full address, phone , email , chat, voice chat ids:-
Nissi Infotech private Limited
SF No: 309, S.K.V Nagar, Subbaiyya Street,
K.K.Pudur, Coimbatore - 641 038
Tamil Nadu India
Phone:- +91-422-2449189, +91-422-4384070
Personal direct number:- +91-422-4385070
Mobile phone:- +91-98422-44488
+91-99940-64488
email:-
msnchat :-
yahoochat :-
gmail chat :-
skype:- nissiinfotech
If you are expecting some other information here and if we have not answered your expected question here, please send your mail to sales@nissiinfotech.com we will reply promptly.
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