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Support Services of Nissi Infotech
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When it comes to support there are so many types of support we provide. Namely :-
A) Support provided once the website design is over
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Once the web design is over, we basically provide support free for simple single line corrections for the full year |
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If the corrections runs into many pages , in case of text based sites, we charge US$7 (Rs.250 per page) and do the corrections |
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In case of customers asking for a fixed rate then we charge US$25 (Rs.1000) or US$50 (Rs.2000/- ) per month and provide such services. The charges are based on the kind of work in the website. |
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For bigger websites which needs 8,16,24 hrs support, we provide different kind of tariffs, please visit this link for more information
http://www.nissiinfotech.com/website-maintenance.htm |
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We appoint separate staff for this kind of support and such staff work round the clock and provide support to our customers in India and overseas. |
B) Support provided to our web hosting customers
For shared hosting customers:-
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Installing a ms sql in your system and connecting it to the webserver’s ms sql |
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We can guide you on how to do it if you are our customer |
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How to create an email , change password, |
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How to set up a auto responder using your control panel |
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How to upload through an ftp |
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You will need help in case your asp.net or ms sql does not work |
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You will need help in case your php, my sql database create problems |
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You may need help in asp, or some component related problem |
C) Support provided to our dedicated server customer
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We configure the smtp servers |
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We configure your dns servers |
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We configure your hosting controllers or helm controller or other contorlers in case of php, linux servers |
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We install your email servers |
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We install all your needed components |
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Ask us for Windows 2003 or Linux based servers. |
D) Support provided to our resellers in India and overseas/ support provided to our overseas clients
In our experience, our customers and resellers in other countries are expecting us to be seen online so we have made it a point to be online from 9.30 am to 7.30 pm Indian time and provide instant reply to all the issues instantly. If there is a specific request to be online on different timings, we do ensure we are online and provide the support.
Here is our full address, phone, email, chat, voice chat ids:-
Nissi Infotech private Limited
14/71,Subramaniapuram-IInd st,
T.V.Swamy road west extension,
R.S.puram,
Coimbatore-641 002, India.
Tel no : 0091 - 0422 - 4528181
Mobile : 0091 - 98422 - 44488
Email :-
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msnchat :- nissiinfotech@hotmail.com
yahoochat :-nissiinfotech@yahoo.com
gmail chat :- nissiinfotech@gmail.com
skype:- nissiinfotech
If you are expecting some other information here and if we have not answered your expected question here, please send your mail to  we will reply promptly.
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